Create Github Issues
from Emails
Respond directly from Github with @reply issue comments
Create Github Issues
How it Works
HubDesk links each email thread to a Github issue
Install the HubDesk Github App
Install the HubDesk Github app for your organization or user account. Then create an inbox that links an incoming email address to a Github repository.
Forward Emails to HubDesk
Forward your email address to HubDesk and HubDesk will create Github issues for each new email thread.
Reply with an Issue Comment
Start an issue comment with @reply to send that comment as an email back to the customer.
Features
HubDesk plays nice with Github
HubDesk creates regular Github issues. Any tool or integration that works with Github Issues also works with HubDesk.
- Keep Discussion Private
- HubDesk only sends replies to customers if the comment starts with @reply. All other internal comments are kept private.
- Inbound Attachments
- HubDesk stores and secures inbound attachments and adds links to issues for easy retrieval.
- Outbound Attachments
- HubDesk add links to outbound emails for attachments added to @reply comments.
- HubDesk Label
- HubDesk adds a "HubDesk" label to every issue it creates so they can clearly be distinguished from other issues in the repository.
- Saved Replies
- Use Github's built-in saved replies to quickly send canned responses to common issues.
- Slack Integration
- Install the Github Slack integration to respond to issues directly from Slack.
- Use Kanban Boards
- Use Github's built-in projects boards or 3rd party tools like Zenhub to manage your tickets on Kanban boards.
- Mobile app
- Use Github's mobile app to respond to customers while on the go.
Pricing
Don’t pay for expensive help desk tools
HubDesk can replace ticket tracking and shared inbox tools that can cost $50 or more per user.
Personal Github Accounts
$0/mo
Connect unlimited email addresses to personal Github repositories.
Unlimited personal inboxes
Works with any email provider
Plays nice with all Github integrations
Organization Accounts
$20/mo
Connect unlimited email addresses to Github organization repositories.
Unlimited organization inboxes
Works with any email provider
Plays nice with all Github integrations
Unlimited users
30 day free trial
Ready to get started?
Sign up today.
Support
Contact
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